ERP & Business Management Systems
Custom software that replaces spreadsheets and paperwork with one connected system for your whole company.
Explore serviceIT Consulting & Technical Support
Technology advice you can act on, and support you can rely on.
Independent consulting before you invest, system integration while you grow, and dependable technical support once your systems are live.
Why it matters
What this changes for your business
Every project is measured by the difference it makes to how your business runs day to day.
Spend on the right thing
A clear plan before you buy or build, so budget goes to what actually moves the business.
Keep systems healthy
Updates, monitoring and fixes handled before small problems become outages.
Fast response
Agreed response times in writing, with a direct line to engineers who know your system.
What's included
Features and capabilities
Everything below is included or available as a module, so you pay only for what your business uses.
01
IT strategy & planning
Roadmaps that match technology spending to business goals.
02
Requirements analysis
Clear specifications that any development team can quote and build from.
03
System integration
Connect ERP, e-commerce, accounting and third-party tools through APIs.
04
Legacy maintenance
Take over and stabilise software whose original developer has left.
05
Database management
Performance tuning, backups, clean-up and secure access control.
06
Support plans
Monthly retainers with priority response and regular health checks.
How we deliver
Our process for IT Consulting & Support
A clear plan with working previews at every stage and no surprises on cost or timeline.
- 1
Assessment
Review of current systems, pain points and risks.
Week 1 - 2
Recommendations
A written report with priorities, costs and timelines.
Week 2 - 3
Implementation
We deliver, or support your chosen vendor to deliver.
As agreed - 4
Ongoing support
Monitoring, maintenance and help desk on a monthly plan.
Monthly
Packages
Choose a starting point
Indicative starting prices. Every proposal is tailored after a free discovery call.
Consultation
One-off advice and planning
Starting from৳25,000
- System assessment
- Requirements document
- Vendor & budget guidance
- 2 follow-up calls
- Written report
Most popular
Support Basic
Small teams with one system
Starting from৳15,000 / mo
- Up to 10 support hours
- Next-day response
- Monthly health check
- Security updates
- Backup monitoring
Support Pro
Business-critical systems
Starting from৳40,000 / mo
- Up to 30 support hours
- 4-hour response
- Weekly health check
- Small improvements
- Quarterly review
Client story · Pharmacy chain
Read case studies
Stabilising a 12-branch stock system
Took over an unsupported system, fixed data issues and added central purchasing and expiry tracking.
Expired stock down 60%Read case studies
Technology
Tools we use for IT Consulting & Support
MySQLLinuxREST APIsGitLaravelMonitoring tools
Can you support software another company built?
Yes. We start with a code and database review, then document the system before taking over maintenance.
Do you offer on-site support?
Remote support is standard. On-site visits are available on Pro plans or by arrangement.
Can you help us choose between vendors?
Yes. We write the requirements, evaluate proposals and advise impartially.
Is there a minimum contract?
Support plans run month to month after an initial three-month period.
Related services
Often combined with
Our services share one team and one set of data, so they work better together.
Ready to talk about IT Consulting & Support?
Tell us about your business and goals. We'll reply within one working day with next steps and a budget range.
- Email ushello@techsolvepro.com
- Call or WhatsApp+880 1XXX-XXXXXX
- Response timeWithin one working day